At Rove Recovery (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from www.roverecovery.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, place an order, contact us, or sign up for updates:
Information You Provide Directly
This may include:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment and order details
- Account login information
- Any information you submit through our contact form, reviews, or customer service inquiries
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referral source
- Cookies and similar tracking technologies
- Shopping activity such as products viewed, cart activity, and purchases
2. How We Use Your Information
We use your information to operate and improve our business, including to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations, shipping updates, and service-related messages
- Communicate with you about your inquiries
- Improve our website, products, and customer experience
- Detect, prevent, and investigate fraud or misuse
- Comply with legal obligations
- Send marketing emails or promotional messages, where permitted
3. How We Share Information
We do not sell your personal information in the ordinary course of business.
We may share your information with trusted service providers only as needed to run our business, such as:
- Ecommerce platform providers
- Payment processors
- Shipping and fulfillment partners
- Email and marketing service providers
- Website analytics and advertising partners
- Fraud prevention and security providers
- Professional advisors or legal authorities when required
These third parties only receive the information needed to perform services for us.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to help the site function properly, remember your preferences, understand site traffic, and measure marketing performance.
These tools may help us:
- Keep items in your cart
- Improve website performance
- Understand how visitors use our site
- Show more relevant advertising
- Measure the effectiveness of our campaigns
You can control cookies through your browser settings. Please note that disabling some cookies may affect site functionality.
5. Marketing Communications
If you subscribe to our emails or otherwise opt in, we may send you updates about products, promotions, and brand news. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing messages, we may still send transactional communications related to your orders or account.
6. Payment Information
Payments made on our site are processed through secure third-party payment providers. We do not store your full payment card details on our own servers.
7. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.
8. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to applicable exceptions
- Opt out of certain marketing communications
To make a privacy-related request, please contact us using the information below.
9. Data Retention
We keep personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.
11. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have received personal information from a child without appropriate consent, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or site features. Any updates will be posted on this page with the revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Rove Recovery
Website: www.roverecovery.com
Email: support@roverecovery.com
Phone: 281-627-9590
Mailing Address: 16703 Suncreek Ranch, Rosharon, TX 77583